JonahLee.com

Lost in the Tardis

Got My Refund!

Well after only one day, I got the following letter and got my refund for Final Cut Pro X, Motion 5 and Compressor 4. It is time to purchase Premiere Pro, which is really impressing me to no end!

I did have a disturbing thought though, is Apple doing this to remove some of the worst reviews on their site? Every refund should be one 1 star review they get rid of!

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Dear Jonah,

Thank you for contacting iTunes Store Customer Support. My name is *****

I'm sorry to hear that the application you recently purchased is not functioning as expected. I know how eager you are to get this issue resolved. I will make sure that this issue is resolved at the earliest.

Jonah, I have reversed the charges for the purchase of applications "Final Cut Pro X", "Motion 5" and "Compressor 4". In five to seven business days, a credit of $399.97 should be posted to the credit card that appears on the receipt for that purchase.

If you require further assistance, please feel free to reply to this email and I will be happy to assist you.

Have a good day!

Sincerely,

*****
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Created by Jonah Lee Walker 2011