Got My Refund!
30/06/11 18:39 Filed in: Apple
Well after only one day, I got the following letter and got my refund for Final Cut Pro X, Motion 5 and Compressor 4. It is time to purchase Premiere Pro, which is really impressing me to no end!
I did have a disturbing thought though, is Apple doing this to remove some of the worst reviews on their site? Every refund should be one 1 star review they get rid of!
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Dear Jonah,
Thank you for contacting iTunes Store Customer Support. My name is *****
I'm sorry to hear that the application you recently purchased is not functioning as expected. I know how eager you are to get this issue resolved. I will make sure that this issue is resolved at the earliest.
Jonah, I have reversed the charges for the purchase of applications "Final Cut Pro X", "Motion 5" and "Compressor 4". In five to seven business days, a credit of $399.97 should be posted to the credit card that appears on the receipt for that purchase.
If you require further assistance, please feel free to reply to this email and I will be happy to assist you.
Have a good day!
Sincerely,
*****
I did have a disturbing thought though, is Apple doing this to remove some of the worst reviews on their site? Every refund should be one 1 star review they get rid of!
•••••••••••••••••••••••••••••••••••••••••••••••••••
Dear Jonah,
Thank you for contacting iTunes Store Customer Support. My name is *****
I'm sorry to hear that the application you recently purchased is not functioning as expected. I know how eager you are to get this issue resolved. I will make sure that this issue is resolved at the earliest.
Jonah, I have reversed the charges for the purchase of applications "Final Cut Pro X", "Motion 5" and "Compressor 4". In five to seven business days, a credit of $399.97 should be posted to the credit card that appears on the receipt for that purchase.
If you require further assistance, please feel free to reply to this email and I will be happy to assist you.
Have a good day!
Sincerely,
*****
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